Vacancies at Woodland Lakes Lodges


Housekeeping Assistant – £9.50 / hour

Housekeeping Assistants required at Woodland Lakes Lodges now include a FREE MINI-BUS from Northallerton, Thirsk & Ripon picking up every Monday and Friday to take you to work and bring you home.

Set in the most stunning countryside North Yorkshire has to offer as well as terrific benefits, your place of work will be so much cosier than the traditional desk job!

ABOUT THE BENEFITS

Landal Woodland Lakes is a fantastic place to work and the benefits are as impressive as they are unique.

  • 20% Discount on Coppergreen Leisure Resorts breaks
  • 10% Friends and Family discount on breaks
  • 20% discount in restaurant and retail outlets
  • Free use of leisure facilities

HOUSEKEEPER

Reporting to the Housekeeping Supervisor, you are required to ensure a high standard of cleanliness is achieved and maintained in our guest accommodation.

Responsibilities will include:

  • Dusting furniture, radiators and walls
  • Vacuuming carpets and damp cleaning hard floor areas
  • Cleaning kitchens including work surfaces, ovens, hobs and fridges
  • Cleaning bathrooms including baths, wash basins, tiles and toilets
  • Cleaning outside areas including patios, sweeping paths and removing cobwebs from external fascia’s
  • The ideal candidate will have an eye for detail and good communication skills as you will interact with both colleagues and guests.

Potential applicants should possess excellent interpersonal and communication skills both with their colleagues and guests and a willingness to learn.

Full training will be provided for this role.

HOURS OF WORK

You will be contracted to work 12 – 16 hours per week. Your working hours are Mondays and Fridays from 9.00am to 3.00pm. As our Park is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.


Housekeeping Manager (Full Time) – £23,000 / per annum

A fantastic opportunity has arisen for a Housekeeping Manager to join our friendly team, at Woodland Lakes Lodges.

As the Housekeeping Manager you will be responsible for overseeing the daily operational duties and performance of the housekeeping team

About the candidate:

If you are an experienced supervisor or manager looking for a challenge, in a strong and focussed business, then we want to hear from you.

We want someone who understands how to motivate and lead a team to deliver excellent and consistent standards of work. The cleanliness of our accommodation can contribute massively to the customers’ overall experience and through excellent leadership, motivation skills and through team engagement you can help us exceed our guests’ expectations,

Role specifics include (but are not limited to):

  • Management, development and motivation of staff.
  • Actively assisting staff and customers giving advice and support
  • Seek direct feedback from customers and staff at all times and use constructively to improve service levels, providing the best possible customer service and support.
  • Continual monitoring of service provided by staff. Formulate action plans to prevent and resolve problem areas ensuring continual improvement of service initiatives. Monitoring cleaning standards and performing ongoing training when required.
  • Ensure that all agreed targets regarding Key Performance Indicators are achieved.
  • Effectively drive cleaning programme to meet and when possible exceed targets

Skills Required

  • Essential:
    • Strong leadership and personal presence, able to demonstrate focus, energy and tenacity in the pursuit of results. Self-motivated and able to motivate, influence and inspire others.
  • Desirable:
    • Experience of managing a similar size team
    • Previous training experience.
    • Experience and Track Record

Deputy Housekeeping Manager (Full Time) – £10.25 / hour

A fantastic opportunity has arisen for a Deputy Housekeeping Manager to join our friendly team, at Woodland Lakes Lodges.

As the Deputy Housekeeping Manager you will be responsible for overseeing the daily operational duties and performance of the housekeeping team under direction from the Housekeeping Manager

About the candidate:

If you are an experienced team leader looking for a challenge, in a strong and focussed business, then we want to hear from you.

We want someone who understands how to motivate and lead a team to deliver excellent and consistent standards of work. The cleanliness of our accommodation can contribute massively to the customers’ overall experience and through excellent leadership, motivation skills and through team engagement you can help us exceed our guests’ expectations,

Role specifics include (but are not limited to):

  • Management, development and motivation of staff.
  • Actively assisting staff and customers giving advice and support
  • Seek direct feedback from customers and staff at all times and use constructively to improve service levels, providing the best possible customer service and support.
  • Continual monitoring of service provided by staff. Formulate action plans to prevent and resolve problem areas ensuring continual improvement of service initiatives. Monitoring cleaning standards and performing ongoing training when required.
  • Ensure that all agreed targets regarding Key Performance Indicators are achieved.
  • Effectively drive cleaning programme to meet and when possible exceed targets

Skills Required

  • Essential:
    • Strong leadership and personal presence, able to demonstrate focus, energy and tenacity in the pursuit of results. Self-motivated and able to motivate, influence and inspire others.
  • Desirable:
    • Experience of leading a team
    • Previous training experience.
    • Experience and Track Record

Housekeeping Team Leader – £9.75 / hour

A fantastic opportunity has arisen for a Housekeeping Team Leader to join our friendly team, at Woodland Lakes Lodges.

As the Housekeeping Team Leader you will be responsible for leading the housekeeping team under direction from the Housekeeping Deputy Manager

About the candidate:

If you are an experienced, senior Housekeeper looking for a challenge, in a strong and focussed business, then we want to hear from you.

We want someone who understands how to motivate and lead a team to deliver excellent and consistent standards of work. The cleanliness of our accommodation can contribute massively to the customers’ overall experience and through excellent leadership, motivation skills and through team engagement you can help us exceed our guests’ expectations,

Role specifics include (but are not limited to):

  • Actively assisting your team giving advice and support
  • Seek direct feedback from customers and staff at all times and use constructively to improve service levels, providing the best possible customer service and support.
  • Continual monitoring of service provided by your team. Monitoring cleaning standards and performing ongoing training when required.
  • Ensure that all agreed targets regarding Key Performance Indicators are achieved.
  • Effectively drive cleaning programme to meet and when possible exceed targets

Skills Required

  • Essential:
    • Self-motivated and able to motivate and influence a team of housekeepers.
  • Desirable:
    • Experience in a senior housekeeping role
    • Experience and Track Record

Front of House Supervisor

Are you a Front of House Supervisor looking for your next challenge? If you are approachable, friendly and shares a passion for hospitality and have experience in delivering outstanding customer service. Then keep read and apply.

Want we are looking for is a hands-on Front of House Manager, that will motivate, lead and develop our teams.
You must be able to demonstrate previous experience in a similar position along with arranging events and operating computer knowledge.

In our reception you will be the first people that our guests meet when they come to visit, which means they get to make one of the biggest impressions.

Key Skills and Experience

• You will be professional and have excellent people skills. This profession requires the individual to be exceptionally skilled at welcoming, serving and interacting with customers
• Know how to manage and work in a team. The front of house manager may also need to intervene in any conflict that may arise, or resolve a range of problems
• Possess leadership skills, to be able to effectively manage and coordinate an entire front of house team but also the relationship with suppliers
• Be precise, to ensure the best possible customer experience. The front of house manager must monitor the work of each individual and pay close attention to every detail
• Be a good manager, know how to make the right decision and anticipate needs to meet profitability objectives


Beauty Therapist (Full Time and Part Time Options Available) – £9.00 / hour

As an exciting role at Woodland Lakes Lodges, we are looking for Beauty Spa Therapists to ensure spa guests are consistently treated to an impeccable customer service experience; that the operations run smoothly, efficiently and profitably and that all beauty treatments are administered in a professional, friendly and person-centred manner and that Woodland Lakes is a welcoming environment for all its guests.

We want someone who understands that having such high customer standards can contribute to the whole customers experience. We need someone who leads, motivates and engages with customer and visitors to exceed our guest expectations.

  • As part of the Beauty Spa team you will help to create an outstanding experience for the customer so that they are greeted and treatments administered in a professional, friendly, and timely manner
  • To perform any duties requested by the Spa Manager
  • To provide consultations and treatments to clients
  • To carry out treatments to a high standard ensuring the specific procedures and treatment time is adhered to
  • A high level of attention to detail and demonstrate high levels of quality
  • A hands-on approach needed
  • Flexible working hours, including weekends depending on business needs.

Food & Beverage Assistant (10 – 30hrs)

As the F&B assistant you will be responsible for supporting the daily operational duties of the restaurant within the Leisure centre.

As an F&B Assistant you will ensure that both internal and external customers receive an excellent quality dining service. Assisting the F&B Manager in ensuring the overall profitability of all food and beverage departments by ensuring effective utilisation of resources so that targets are met. To ensure that the company’s F&B standards are adhered to and that statutory requirements are met.

  • Ensuring that food and beverage areas set up for the day’s business
  • Helping to run events on the day
  • Ensuring that Food and Beverage areas are kept cleared.
  • Help create a safe environment for both staff and guests and adhere to the company’s health and safety policy and procedures

Night Porter (16 hours) – £10 / hour

A fantastic opportunity has arisen for a Night Porter to join our friendly team.

Your duties will include:

Working across the site to deliver a range of Maintenance Management duties, ensuring work is completed on time and to a high standard. Providing an excellent level of customer service

• Building and maintaining good relationships with customers.
• Late guest check-in on changeover days
• General maintenance, repairs and handy-work
• To be responsible for night-to-night maintenance related issues on the park
• Ensure that all external areas such as car parks, paths and roadways are kept in a clean, tidy
and well-maintained condition
• With the help of management, to plan, implement programmes of repair and maintenance
work needed on site
• Ensure the good working order of all plant machinery and equipment
• To work as part of a team delivering outstanding customer service and standards
• Hot tub servicing and maintenance, including the cleaning of equipment, pumps, filters &
pipe work
• Undertake water quality tests on a daily basis and record findings
• Assist with the installation pumps, filters, heat pumps & dosing units, in line with
manufacturer’s specifications
• Working weekends on a rolling rota.
• Completing all necessary paperwork & reports
• Conducting external patrols
• Conducting internal patrols
• Following site specific procedures
• Liaise with clients in a polite and professional manner
• Maintaining the highest standards of security
• Out of hours contact for our customers
• Be able to arrange emergency repairs


Reception Supervisor (Full Time) – £9.75 / hour

A fantastic opportunity has arisen for a Reception Supervisor to join our friendly team.

As the receptionist supervisor ;you will be responsible for overseeing the daily operational duties of the welcome desk.

About the candidate:

We are looking for an experienced receptionist, who is looking for a challenge, who shares our values and have a genuine passion for delivery of excellent customer service. We want staff who understand that having such high customer standards can contribute to the whole customers experience. We need someone who leads, motivates and engages with customer and visitors to exceed our guest expectations.

Main duties and responsibilities

As the receptionist, you will be responsible for the management of a busy welcome desk. You will be a key senior representative within the Park.

Key Skills and Experience

• Experience of working with the public is desired and you will have experience of working on a reception
• Excellent communication skills both oral and written
• First class interpersonal skills
• Knowledge of health and safety would be advantageous as you will be required to ensure health and safety is adhered to
• Ensuring excellent attention to detail, and 5-star standards, are maintained at all times
• Communicating with your manager and maintenance regarding any issues that may arise
• A high level of attention to detail and demonstrate high levels of quality
• A hands-on approach needed
• Flexible working hours, including weekends depending on business needs


Receptionist (Part Time & Full Time) – NMW (Part Time), £9.00 / hour (Full time)

A fantastic opportunity has arisen for a Receptionist to join our friendly team.

As a receptionist assistant you will be responsible for overseeing the daily operational duties of the resort’s welcome desk.

About the candidate:

We are looking for an experienced receptionist who is looking for a challenge, who shares our values and has a genuine passion for delivery excellent customer service.

We want someone who understands that having such high customer standards can contribute to the whole customers experience. We need someone who leads, motivates and engages with customer and visitors to exceed our guest expectations.

Main duties and responsibilities

As the receptionist, you will be responsible for the management of a busy welcome desk. You will be a key representative within the Park.

• Experience of working with the public is desired and you will have experience of working on a Reception or in a customer service-related role
• Excellent communication skills both oral and written
• Previous experience in a busy reception
• First class interpersonal skills
• Knowledge of health and safety would be advantageous as you will be required to ensure health and safety is adhered to
• Ensuring excellent attention to detail, and 5-star standards, are maintained at all times
• Communicating with your manager and maintenance regarding your progress and any issues that may arise
• A welcoming, friendly and outgoing manner and with the passion and ambition to develop and motivate your team
• A high level of attention to detail and demonstrate high levels of quality
• A hands-on approach needed
• Flexible working hours, including weekends depending on business needs.